Introduction
ML Electric ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you provide to us, including but not limited to:
- Name and contact information (email address, phone number, mailing address)
- Service address and property details
- Payment information
- Communications with us
- Photos or documentation related to electrical services
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information
- Pages visited and time spent on our site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our electrical services
- Process service requests and communicate with you
- Send you estimates, invoices, and service updates
- Respond to your inquiries and provide customer support
- Schedule appointments and dispatch technicians
- Maintain records for warranty and quality purposes
- Comply with legal obligations
- Improve our website and services
Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist in our business operations
- Professional advisors (lawyers, accountants, insurance providers)
- Law enforcement or regulatory agencies when required by law
- Third parties in connection with a business transaction (merger, sale, or acquisition)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
- Opt-out of marketing communications
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Phone: (951) 491-1439
- Email: info@ml-electric.net
- Address: 40040 N. Preakness Ct., Aguanga, CA 92536